Monday, December 30, 2019

What A Health Care Office Manager - 1124 Words

The following paper details what a health care office manager does and the requirements to obtain a career within this field. The paper will include my own personality traits which make me a good candidate for this career. It will outline my goals and describe what I must do to obtain my goals. Health Care Office Manager As a health care office manager, I will be overseeing other employees within my office. An office manager maintains the everyday function of the office to ensure it runs smoothly. An office manager takes care of the general work flow of the office, plans, and coordinates care within the office. A health care office manager can work in many different types of offices or hospitals. They can oversee a†¦show more content†¦In my own experience from working in the health care field, there are other learning requirements such as HIPAA training, the Health Insurance Portability and Accountability Act. This act insures and maintains patient privacy per the U.S. Department of Health and Human Services. There will be other continuing education courses I will need to take to stay current on laws and regulations within the health care field. The personality traits that are useful in this career are enjoying managing or leading people, being business oriented, being able to adapt easily, being dependable, having integrity, and paying attention to detail. My own personality does match up with these traits well. When I took the personality quiz on mynextmove.org, my highest score was in the social skills area. This didn’t surprise me at all because I do enjoy being around other people and listening to others. I think this skill is useful as a medical office manager because I will work with and around people all day every day. I must be able to adapt to the differences and qualities each person brings to the job. The one area that I feel I could use more work in is the leadership aspect. I have never felt like much of a leader, I took well to the guidance of others, but the older I get the more confident and controlled I feel. Also, with the knowledge I will gain atShow MoreRelatedTop Reasons for Choosing a Degree in Medical Office Management1104 Words   |  5 PagesA Degree In Medical Office Management Aletha McTigrit Kaplan 2012 â€Æ' Medical office management jobs are one of the fastest growing professions in the health industry in 2012 predicted to grow as much as 22% in the next 8 years. If you have a desire to work in the medical field but like myself don’t want to work with patients directly, medical office management is a profession you should consider. What is a medical office manager? How much can they earn? What type of person wouldRead MoreMedical Billing Essays896 Words   |  4 Pagespeople that never work in a medical office, they dont know there are much more position in medical file you could work at, like medical assistant, technician medical coder or biller. Someone like me, dont like to deal with patient. Medical biller and coder is a good opportunity for me to work at. But what are medical biller and coder? Job Description First of all, medical billing is a process of submitting claims to insurance companies in order for health care provider to receive payment for serviceRead MoreManagement Information Systems and Health Care Information Systems708 Words   |  3 PagesManagement Information Systems and Health Care Information Systems Many of people do not know what Management Information Systems and Health Care Information Systems do or the well paying jobs that that are in that field range. Other people know a very slim amount about them but do not understand why someone would want to major in these fields. This research will help you become more familiar with what they are, what they do, and the career choices they bring along, and how this field is veryRead MoreHealth Care Information Management Essay742 Words   |  3 Pagespeople are not aware of what professionals are responsible for in the fields of Management Information Systems and Health Care Information Systems or what well-paying jobs are available in those fields. Some people know a small of information about them but do nor do they understand why someone would want to major in these fields. This information obtained research of these fields will help the reader become more familiar help you become more familiar with what they are, what they do, the career choicesRead MoreSues s Health Services Delivery And Ways Improving Provider Skills815 Words   |  4 Pagessues in health services delivery and ways in improving provider skills I. INTRO This paper is intended for healthcare employees and their managers who are intrigued in improving and bettering the quality of the health care system they use everyday by fostering changes in this process while in the process of patient care and employees performance. It should be of assistance in the idea of ways how to promote change and how to overcome obstacles to positive change. In a time and era of fiscal constraintsRead MoreOperations Management Definition1014 Words   |  5 Pagesethical and concerns regarding the health and well being of their employees. The advent of new technologies has created organizational efficiencies however; it is a well-known fact that healthcare has lagged behind other industries with regard to automation. Healthcare is being asked to provide high quality care with increased efficiency yet the patient population believes they are not receiving quality care. McCleave (1996) states that health care managers should look to manufacturing operationsRead MoreA Brief Note On Business Management For A Nursing Home1458 Words   |  6 Pagesthese are business managers. One might never think that a business manager in a nursing home would really help with anything but bill you, but they are so much more than that. Business managers, in a nursing home are going to be team leaders, and patient advocates. They are going to walk you through paperwork, and make it comfortable for you and your family. Business managers in a nursing home are going to make the process simple for you and your loved ones. Business managers may not be the backRead MoreUnderstanding Employment Responsibilities And Rights Assignment937 Words   |  4 PagesUnderstanding employment responsibilities and rights In health and social care BV: explain the agreed ways of working with your employer in relation to the following areas. Data protection: My company is registered under the data protection act 1998, all storage and processing of personal information recorded manually in books or on computers in sevacare comply with this act. Data protection in my company is there to prevent others accessing information that is personal and private about myRead MoreRoles Of Clinical Manager. Clinical Manager’S Primary Purpose1334 Words   |  6 PagesRoles of Clinical Manager Clinical Manager’s primary purpose is to encourage an environment that can provide necessary and quality health care. Think of clinical managers as diffusers; they address concerns that may arise from employees, patients, and doctors. Their job is to appoint authority and make important decisions. According to Occupational Outlook Handbook, clinical managers are referred as medical and health service managers who plan, direct and coordinate medical services. They obtainRead MoreUopx Career Action Plan Essay1595 Words   |  7 Pageslanding gainful employment. My career action plan can be considered a roadmap of my change from college student to career professional. The action plan roadmap can help me see the trail that takes me to understanding my professional goals, and the health care position I should look for. This Roadmap can also help me understand my skills set, skills improvement needs, and help me map out how I will achieving the continued education needed to be successful in my career. Creating my career action plan

Sunday, December 22, 2019

Fast Food Obesity Essay - 1165 Words

Throughout the years, fast food is becoming more and more of an outlet for many people that are short on change, in a rush but still need to grab a bite to eat, or even who are just too lazy to cook a meal. Fast food is very cheap, yet when we eat it we don’t necessarily realize the price we pay when we are starting to gain weight. Who is to blame? The person that is addicted to fast food, or the fast food restaurants? I agree fast food is cheap, yet delicious. I understand that it may get addicting, I do not believe that it is the restaurants fault for your lack of self-control. Eating fast food all the time can put you up against some major health risks. As claimed by, â€Å"Fast Food and Obesity,† Every 4 out of 10 adults in the USA will†¦show more content†¦As the fast food world spread across the nation, obesity was shortly following in its footsteps. According to, â€Å"The History of the Fast Food Industry,† Since 1970 the amount of fast food rest aurants have doubled, which equates to roughly 300,000 establishments in the United States. Ironically, 33.8% of the U.S. population is affected by obesity and 19% of children and young adults are also affected. Now days, you can find a fast food restaurant every time you turn a corner. According to, Sarah Muntel, the Author of â€Å"Fast Food- Is It the Enemy,† you can choose from a variety of things to eat. You can get a greasy burger, crunchy tacos, or a drink that is filled with sugar. Why should we take the time go buy and prepare a meal when there are a variety of foods all around you? That is the problem that we are facing. Fast food is extremely cheap. You can order dollar cheeseburgers, dollar sodas, and you can even make those orders supersized just with pennies. People even claim that it is cheaper to eat at a restaurant than it is to prepare a meal in your own kitchen. Most Americans now days are having overscheduled and overcommitted jobs, which means that there is no free time in their daily lives to prepare their own meals. There is not anything easier than just going through the drive thru at your favorite fast food restaurant on your way home from work, or taking your child out for a milkshake if they do well in their baseball game. The problem is, people don’t lookShow MoreRelatedFast Food And Obesity : Obesity2432 Words   |  10 PagesKimberly Vang English 1A Andrew Bligh 30 July 2014 Fast Food and Obesity In the Fresno County, a lot of children are becoming overweight and obese. Parents are not doing their proper jobs by looking after or taking care of their children. They are over feeding them; stuffing them with sweets and sodas, and junk foods. Parents aren’t really paying attention until their child is overweight and obese. For example, in Bridget Kelly’s article she showed that 10% of children and over 22 million kidsRead MoreFast Food and Obesity in Adults990 Words   |  4 Pages2013 Fast Food and Obesity in Adults In Aprils addition of Men’s Health magazine there is a picture of salted golden French fries inside a white cup. This advertisement invokes hunger for unhealthy and cheap fast food to consumers. The fast food industries false advertisements, unhealthy food, and long term effects of consuming fast food all lead to the causes and effects of adulthood obesity in the lives of thousands of Americans today. McDonalds, Burger King, Wendy’s, and other fast food industriesRead MoreObesity Is The Fast Food Industry850 Words   |  4 Pagesis the fast food industry. It matters not if you are young, old, rich or poor; the fast food industry is almost impossible to ignore in this era. One may raise the question of what exactly is fast food. Merriam-Webster defines defines fast-food as food â€Å"designed for ready availability, use, or consumption and with little consideration given to quality or significance† (1). Diving deeper into this issue beyond the significant lack of nutritional value, lies not only the consumption of fast foodRead MoreFast Food And The Obesity Epidemic2069 Words   |  9 PagesFast food, in today’s society, has become a major part of individuals’ lives. For it’s easy, quick and cheap food. While any meal with low preparation time can be considered to be fast food, typically it is referred to as low quality, prepackaged foods t hat have little preparation time. Through further research of fast food restaurants and their role in the obesity epidemic in America, it lead to further conclusions on the need for changes that must be done in order to combat obesity. There are,Read More Fast Food and Obesity Essay2643 Words   |  11 PagesIn todays society, fast food has become a large part of many Americans lives. With the rising numbers of obese people, it is hard not to draw a correlation between the increase in fast food and obesity. Most obese people don’t want to be obese and wish they could lose weight, yet they continue to struggle with their fast food intake and obesity. This is due to the advertising done on the consumers, the highly addictive food itself, and most importantly, how advertising and addiction combine withRead MoreObesity As A Result Of Fast Foods Essay2097 Words   |  9 PagesObesity as a Result of Fast Foods. It has been noticed that obesity has become more of an epidemic in the American country. One has to see a fast food restaurant everywhere they look. Advertisements on fast foods can be heard everywhere, be it on the televisions, on radio, on billboards, as well as in magazines. Anyone can very easily identify with and relate to McDonald’s, including children who are of age. As a result of selecting foods from such restaurants, Americans have become overweight. TheyRead MoreFast Food Is Not The Blame For Obesity Essay1893 Words   |  8 PagesFast-Food is not to Blame for Obesity This paper will explore many aspects of fast food. This Research report is going to address multiple misleading issues concerning fast-food. While researching various journal and internet articles contained health information of fast-food, calories counting, this report will also explore all the misleading arguments about fast food. One argument against this is that fast food firms are misleading consumers, making them believe they are eating something orRead MoreFast Food and Obesity Essay926 Words   |  4 PagesFast Foods Effect on Obesity Now a days, fast food is becoming a cheap and yet a popular way for people who are too busy to cook. But the cheap price of the fast food is nothing in comparison to the true price that these people are paying. Every 4 out of 10 adults in the USA will become obese in the next 5 years if they keep eating this food the way they are. Eating fast food like this is causing major health risks. Since this food is so cheap, it makes it convenient for people to go out and getRead MoreFast Food Advertising and Childhood Obesity1870 Words   |  8 PagesFast Food Advertising And Childhood Obesity A rise in obesity has been observed in the United States in the last two decades. Obesity is one problem that gives birth to numerous fatal diseases, including but not limited to cardiovascular disease, diabetes, and depression. The Centers for Disease Control and Prevention (CDC) conducted a survey and found that, â€Å"More than one-third of U.S. adults (35.7%) and approximately 17% (or 12.5 million) of children and adolescents aged 2-19 years are obese†Read MoreFast Food Advertising Causing Obesity1916 Words   |  8 PagesFast Food Advertising Causing Obesity â€Å"I think America s food culture is embedded in fast-food culture. And the real question that we have is: How are we going to teach slow-food values in a fast-food world? Of course, it s very, very difficult to do, especially when children have grown up eating fast food and the values that go with that†(Waters). The fast food industry is controlled by many powerful companies who feel the need to keep costs low. This is because they believe that the lower the

Saturday, December 14, 2019

Tips on Saving a Dollar Free Essays

Along with high gas prices, groceries are going up too. Delivery costs and fuel prices forces companies to charge higher prices to the consumer to cover costs. Utility bills are another issue. We will write a custom essay sample on Tips on Saving a Dollar or any similar topic only for you Order Now Utility companies increase rates and mostly in the summer and winter months when power is being used most. Saving money can always help, and these tips will teach a person the right way. Everyday gas prices seem to get higher and higher. Americans complain about these prices. Many tips on conserving fuel and saving money while doing It are everywhere. Just by filling up the gas tank on a Wednesday night or early Thursday none can save up to five dollars a week. Most station owners change their prices In anticipation of the weekend traffic. A simple but often overlooked tip is to keep the tires properly inflated and aligned. Driving slower and smarter can save up to twenty five cents a gallon. For every five miles per hour that some drives over sixty miles per hour it costs an additional twenty-four cents a mile, so driving seventy miles per an hour will cast fifty more cents a gallon. Saving on groceries can help consumers more than they think. The coupling craze has swept the nation. Thousands of consumers are now using coupons. Serious coupon users can save hundreds in Just one visit. People who buy in bulk often save money because larger Items tend to have smaller unit prices over smaller sized products. Buying the generic brand, which Is usually twice the size of name brand and tastes Just as good can cut grocery bills In half. Try to avoid buying pre made lunches or food items will cost more than buying the ingredients to make the product ourselves. Utility company’s rates keep climbing each year. Just turning a light out when walking out of the room can drop that utility bill drastically. Insuring that the house is strongly insulated in the attic and walls a will save a quarter of the bill. Control air conditioning at a happy medium; do not change the temperature more than twice a week, can save up to fifty dollars a month. Consumers can install low-f low shower heads to save on water usage. Most Americans need to change from incandescent eight bulbs to fluorescent light bulbs which last longer and use less power. Americans can save money to make the purchases they really want. Following these tips can save thousands each year. Saving on gas each year can keep $3,300 In your pocket. Avoid buying name brand foods; these name brands companies often manufacture the store brand at a cheaper price and can possibly save $1 , 100 a year. Can save up to $500 a year. Now that is an average saving of $4,900 a year, a well needed vacation is due after saving that much money! How to cite Tips on Saving a Dollar, Papers

Friday, December 6, 2019

Anlaysis of Knowledge Management Systems and Processes in IT

Question: Discuss about the Anlaysis of Knowledge Management Systems. Answer: Introduction Knowledge management systems are referred to any kind of the IT system which will be scoring and retrieving the knowledge, enhances the collaboration, locates the sources of the knowledge, excavates the sources for the knowledge that is hidden, captures the knowledge and uses it, or in some other words it can be stated as it will be enhancing the process of knowledge management. So, in this case, the application of group dynamics on the Electric cars organization is being discussed. According to the views of the (Aggestam, 2015), group dynamics will be applied to the inquiry field which is dedicated to the advancing of knowledge with regards to the nature of the groups, the laws that are involved in their development and the kind of interrelations they develop with their individuals and with other groups, and the wider institutions. In a certain social group, the group dynamics will assign the set of roles, norms, and relations by having the goal in common. The members who are involved in the group will be creating the interdependency with the help of which the opinions, behavior, attitude and the experiences of the individuals are being influenced collectively by all the other members of the group. Some of the researchers like Alegre, Sengupta Lapiedra argue that the understanding is missing in the business community with respect to the type of social structure which can promote the learning, development of the skills, and the management of the information effectively (Alegre, Sengupta Lapiedra, 2013). Communities of practice have emerged in the form of open innovation platforms since it is regarded as the tool that is useful in sharing and managing the information internally in the firm and also with the other related stakeholders. Electric cars in this case study are considered to be the collective venture which is aiming at the development of the electric cars which is affordable by every individual. It is an open source community which was established in Finland in the year 2007. The open source blueprints for the electric cars are offered by the web pages and wikis of the community in the form of conversion kits globally and have left the industrialization of the kits to the market. Literature review As per Becerra-Fernandez Sabherwal, initially, the interest was led in describing with respect to the beginning of the community in the development of the electric cars and how it started forming by itself and specifically what are the things that have motivated the individuals in taking part in this on the first priority (Becerra-Fernandez Sabherwal, 2014). The data has been collected by conducting the interviews from the individual data of the interview four themes have been identified through which the different motives have been described for their participation in the analysis: Mutual target of the interest The community Interest in mutual action and the motivation for creating the networks and Leading in the development of individual skills The first theme has been explained individually in the written texts by giving the description on how the individuals were having the particular interest, uniform level of passion, which was discovered soon that it has been shared with the other members who have become the part of the community (Becerra-Fernandez Sabherwal, 2015). They have given the opinion on the knowledge management aspects of the idea of how it has interested them by depicting it as the fresh, new and innovative. In the beginning apart from sharing of the interests that are in common the sense of enthusiasm was found to be significant. With regards to the other themes from second to fourth individuals have shown the interest in joining with the objectives for having the better communication and also work with the other people who has shared their interest, who had the balancing skills and who know the ways of developing their own competencies (Bharati, Zhang Chaudhury, 2015). Individuals have written about the apparent community for their networking with the new people coming to the third theme, there would be the possibility of collaboration and hence leads to learning of new knowledge management system techniques. Hence it is concluded stating that at the initial stage the issues related to abstract such as the spirit and the social and the human interaction related conflicts have been emphasized strongly (Borghoff Pareschi, 2013). The issue has been described as follows: No exchange of information More knowledge related to the electric cars Learning new things The application of the practices of the community is one of the most successful knowledge management models in the Electric car industry. With this KM model, the members in the group were in a position of exploring the knowledge and the exchange of information with the help of discussion boards that are synchronous (Hasanali, 2015). This KM process of technology that is web based is supporting the collaborative learning so that it improves the performance of learning from both the aspects such as for the construction of the individual knowledge and the sharing of the group knowledge. From this analysis, the culture in the organization is revealed like on how the decisions made in groups for seeking the funding from external sources will make the vital differences in the overall dynamics of the organizational learning. The participation made by the external stakeholders has led to the following two outcomes such as the demand and expectations in obtaining the increase of results, and the requirement for monitoring and the reporting has emerged (Hasanali, 2015). In the organizational learning, the presence of outsiders has influenced the important element of the actual motivation such as the freedom and easiness of the community in the action. At this stage, the actual members have started to initiate the information and were seeking for the own profit and have found out the ways for creating and making the business of their own. When investors from outside have become involved in the CoP the priorities of the community also have changed (Holsapple, 2013). Maintaining transparency became highly selective and the community members began speculating deliberately or sometimes instinctively what kind of knowledge information was a worth with respect to money. At this point of time, the information was available no longer through the internet tools. Review on KMS In this section, the discussion of the knowledge management systems of the firm the electric cars has been described by drawing some conclusions on the key issues which will be explaining the changes that were made in the group dynamics during the eCars life cycle which is now a community. The knowledge management system of eCars was in such a way that there were some essential situations which have led to big changes. The eCars was successful relatively and was productive up to the desired point where it has decided in adopting the stakeholder from outside. However, though the community has been created with a passion many things were forgotten by them, which has to be taken care of in the starting (Jones Sallis, 2013). With the money and the expertise that are required for the development of the product and the necessity for the physical meeting place has surprised the community. One of the biggest advantages in the knowledge management systems of the community is that it was lacking the blueprints and the design in the process of development (Kianto, et al., 2014). These are the factors which have led the organizational learning to disintegrate and hence prevented it from attaining its goals fully. If any of these individuals will make an attempt in setting up the community again care should be taken that these factors will not be hindered in reaching their goals. In this study, it is suggested by the analysis that in the starting stages of the community the plans that were made can be kept random, somewhat and even ideal, but when there is an evolvement of the community this kind of uncertainty might become a problem. Firstly the achievement of the original and in this case the concrete results will be affected. Secondly, the motivation and enthusiasm are reduced by the uncertainty and lack of clarity which are considered to be of most importance for the intentional participation. When there was an evolvement of the operations and the progress in the life cycle the physical meeting place and the interactions personally along with the communication have become important increasingly. Also, the human factors have become highly relevant along with the inclusion of the chemistry issues among the individuals and the various skills. It has been interpreted by Meihami Meihami that these issues have been relevant specifically since the CoP in the query have aimed at achieving the perceptible outcomes rather than solving the abstract problem (Meihami Meihami, 2014). Also for achieving the goals if the external funding is required by the CoP argument can be raised stating that it will be creating the new situation in which the operations are affected significantly and specifically the group dynamics. In this case study, the change has occurred in a negative way (Yee-Loong Chong, et al., 2014). Critical discussion In the critical discussion, the interpretations of the Knowledge management systems, tools, techniques, processes, organizational learning and its outcome, etc. of the Electric car industry are being discussed (Reich, Gemino Sauer, 2014). In this case, the product that is tangible and the demonstration of the plans were found to be crucial and along with that, an important role has been played in understanding the evolution of the life cycle of the community. From the reality it seems to be acquiring the following meaning from the generated data: The reality of plans has been demonstrated by it whether it is able to achieve the goals or not and Achieving the actual results which make sure of the extension of the community and which affects the motivation Finally, it has been argued that in the initial stages the conceptual basis of the group was found to be open source. For everybody, all the information was made available who have registered with the platform of the community on the internet (Sultan, 2013). The companys main achievement was the open innovation and the community has worked with this mindset. For all the individuals in the wiki pages of the community, the technical documentation and the all other related materials were made available which has appealed most of the people who were thrilled by the eCars. Technical information has been delivered by many advisors and good suggestions were given to the practitioners of the community with the help of the platform (Woods Cortada, 2013). During this stage, the hang around has also been well informed with regards to the working system of the core group. Conclusion In a CoP, the group of dynamics has been examined by this research with the help of this case study. As per the results, the group dynamics have been found to be the very relevant in understanding why either vitality or dissipates are maintained by the CoP. At the personal level the driving force was found to be individually motivating and at the level of community, its driving force was found to be goals and objectives. Along with it, the shared interest was found to be the combined force. However, conflicting motives and the realization of the plans were affected by this shared interest at the pace at which the evolvement of CoP has occurred and with the sense of communality. The role of differentiation has begun really when the use of physical meeting place has brought in. More clearly the shaping of the core group has been reinforced along with the actives and the peripherals since one part of the community had the face to face meetings and the other part had participated only on the internet. After the inclusion of the investor, the knowledge management was not accessible by the internet. An inequality between the members of the community has occurred in the physical meeting place and in the channels that are virtual and hence the group dynamics were affected. In the group dynamics, the roles that were adopted were also being reflected while the various stages in the life cycle of the community have affected the motivations which have bound the group together. In this life cycle, the four themes have been revealed which has explained the change that occurred in the group dynamics and the distribution of the community. Diffusion and differentiation of the interest The growth that has resulted in the differentiation of role Virtuality in the development of community Presence of investors References Aggestam, L., 2015. Learning organization or knowledge managementWhich came first, the chicken or the egg?.Information technology and control,35(3). Alegre, J., Sengupta, K. and Lapiedra, R., 2013. Knowledge management and innovation performance in a high-tech SMEs industry.International Small Business Journal,31(4), pp.454-470. Becerra-Fernandez, I. and Sabherwal, R., 2014.Knowledge management: Systems and processes. Routledge. Becerra-Fernandez, I. and Sabherwal, R., 2015.Knowledge management. Routledge,. Bharati, P., Zhang, W. and Chaudhury, A., 2015. Better knowledge with social media? Exploring the roles of social capital and organizational knowledge management.Journal of Knowledge Management,19(3), pp.456-475. Borghoff, U.M. and Pareschi, R. eds., 2013.Information technology for knowledge management. Springer Science Business Media. Hasanali, F., 2015. Critical Success Factors of Knowledge Management (2002). Hislop, D., 2013.Knowledge management in organizations: A critical introduction. Oxford University Press. Holsapple, C. ed., 2013.Handbook on knowledge management 1: Knowledge matters(Vol. 1). Springer Science Business Media. Jones, G. and Sallis, E., 2013.Knowledge management in education: Enhancing learning education. Routledge. Kianto, A., Ritala, P., Spender, J.C. and Vanhala, M., 2014. The interaction of intellectual capital assets and knowledge management practices in organizational value creation.Journal of Intellectual Capital,15(3), pp.362-375. Meihami, B. and Meihami, H., 2014. Knowledge Management a way to gain a competitive advantage in firms (evidence of manufacturing companies).International Letters of Social and Humanistic Sciences, (14), pp.80-91. Reich, B.H., Gemino, A. and Sauer, C., 2014. How knowledge management impacts performance in projects: An empirical study.International Journal of Project Management,32(4), pp.590-602. Sultan, N., 2013. Knowledge management in the age of cloud computing and Web 2.0: Experiencing the power of disruptive innovations.International journal of information management,33(1), pp.160-165. Woods, J.A. and Cortada, J., 2013.The knowledge management yearbook 2000-2001. Routledge. Yee-Loong Chong, A., Ooi, K.B., Bao, H. and Lin, B., 2014. Can e-business adoption be influenced by knowledge management? An empirical analysis of Malaysian SMEs.Journal of Knowledge Management,18(1), pp.121-136.